Refund policy
Return and Refund Policy - Emyreg
At Emyreg, your satisfaction is our priority. Please read our return and refund policy carefully.
1. Return Policy
If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order.
To be eligible for a return:
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The item must be unused, unopened, and in its original packaging.
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You must provide a receipt or proof of purchase.
2. How to Initiate a Return
To start a return, please contact us at info@emyreg.com. Once your return is approved, we will provide you with instructions on how and where to send your package.
3. Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
4. Refund Policy
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 5-10 business days.
5. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, contact us at info@emyreg.com.
6. Non-Returnable Items
Certain types of items cannot be returned, such as:
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Perishable goods
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Personal care goods (for hygiene reasons)
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Gift cards
7. Contact Us
If you have any questions about our Return and Refund Policy, please contact us at: info@emyreg.com ✉️